Shipping Policy

Subaru Parts Store reserves the right to split your order into multiple shipments in order to get you parts to you as soon as possible.

Shipping Calculation

Shipping rates will be estimated at checkout. You can view shipping rates in your shopping cart.

Free Shipping - Restrictions Apply

Free ground shipping applies to orders over $75 that will be shipped within the 48 U.S. contiguous states (excludes Alaska and Hawaii). Items that are considered oversized, meaning they have unusual weight or dimensions, do not qualify for free shipping. If your order contains an oversized item, we will contact you with the updated invoice and to collect the additional shipping charges.

Processing Time Frame

Orders are processed for shipment Monday through Friday during regular business hours as listed on the "About Us" page. We do not process orders on weekends, holidays, or on special occasions. If your order is received off-hours, we will process it the following business day.

Most orders ship within 24 to 48 hours from the time you receive confirmation of your order, unless otherwise specified. Once we ship your order from our warehouses, shipping times are typically 1 to 5 days. Shipping times can vary depending upon a number of factors including the size of the package, location of our sending warehouse, and the delivery address.

Damaged or Lost Shipments

If your shipment is lost in transit please notify us immediately. Make sure to keep all packaging and parts if your package is damaged so that a claim can be filed with the shipping carrier. Subaru Parts Store is not responsible for any damages or loss caused by the shipping carrier or the recipient.